You can customize chatbots to facilitate all kinds of conversational tasks commonly associated with customer service and team management. Integrate Microsoft chatbot technology with other apps, services, and products (Teams, PowerPoint, Outlook, etc.).Communicate with people in multiple languages (see below).Streamline conversations with customers and team members.Here are some benefits of incorporating Power Virtual Agents into your organization: What are the Benefits of Using a Power Virtual Agent? Schedule a Teams meeting now to learn more. Build smarter bots and get more value from Power Virtual Agents with ongoing support from a world-class team of Microsoft specialists.
Working with a Dynamics 365 partner like Dynamic Consultants Group helps you create intelligent custom chatbots that power your workflows. Recommended reading: What Can I Do With Power Automate? When you combine Power Virtual Agents with Teams, you can automate conversations with team members and solve problems quickly. Part of the Power Apps suite, Power Virtual Agents sync with various technologies that streamline communications across multiple platforms. Power Virtual Agents, however, prove even more effective for businesses because of how they integrate with so many other apps, services, and connectors in the Microsoft ecosystem. Research shows that 85 percent of customer interactions will take place without human agents by the end of 2021, and chatbots reduce operational costs in an organization by as much as 30 percent. Instead of dealing with employee communications manually or hiring an expansive customer service team to communicate with customers, you can design sophisticated bots that do all the hard work for you.Ĭhatbots are becoming increasingly common for businesses in all niches. Microsoft’s Power Virtual Agents are intelligent chatbots that answer questions from clients, customers, and team members with no human intervention. Why Work With a Microsoft Power Virtual Agent Partner?.
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That means fewer outgoings and none of the complex code you’d expect from implementing this technology. The best thing about Power Virtual Agents? There’s no programming required, so you can integrate these bots into your workflows without a data science or engineering team.
You’ll never be lost in translation again. Microsoft’s Power Virtual Agents let you create intelligent chatbots that answer questions from customers, clients, and even employees in multiple languages so you can streamline customer experience and team management tasks. You can use chatbots to automate various tasks and align customer and employee needs in your organization at scale. The reality of AI-powered technology isn’t as scary as that, but it’s just as exciting. A “chatbot” sounds like something from a 1950s sci-fi novel, where super-intelligent machines replace humans and take over the planet.
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